FAQ

I RELEASE A FEW COLLECTIONS A YEAR, BUT I WILL ADD OTHER PIECES AS THEY ARE MADE. PLEASE CHECK OUT INSTAGRAM & SUBSCRIBE TO THE NEWSLETTER FOR UPDATES ON COLLECTION RELEASES & ANY SHOP UPDATES. I ALSO SHARE WORKS EXCLUSIVELY FOR SALE THROUGH INSTAGRAM AND NEWSLETTERS AS I DO STUDIO CLEAN OUTS.

YES! I'D LOVE TO SEE IT TOO! CHECK OUT THE TATTOO TICKET LISTING IN MY SHOP ☻

YUP! SEND AN EMAIL TO HELLO@EMELINE.STUDIO :)

ORIGINALS, STICKERS, & POSTCARDS ARE SHIPPED ON FRIDAYS. APPAREL & PRINTS ARE MADE TO ORDER, (UNLESS OTHERWISE NOTED) PLEASE ALLOW 2-7 BUSINESS DAYS FOR PROCESSING BEFORE SHIPPING FOR APPAREL & PRINTS, WHICH WILL SHIP SEPARATELY FROM ORIGINALS, STICKERS, AND POSTCARDS AT NO CHARGE TO YOU.

PAINTINGS ARE MADE IN MY STUDIO WHILE APPAREL IS MADE TO ORDER NOT IN MY STUDIO. EACH REQUIRE DIFFERENT PACKAGING REGARDLESS.

THIS DEPENDS ON THE SIZE. ANYTHING UNDER 12x16” CAN BE SHIPPED FLAT, BUT THIS USUALLY IS MORE EXPENSIVE. WORKS ON PAPER THAT ARE TOO LARGE FOR AN ENVELOPE WILL BE SHIPPED ROLLED TO REDUCE SHIPPING AND HANDLING COSTS. STRETCHED CANVAS AND FRAMED PIECES WILL BE PACKED AND SHIPPED IN BOXES TO FIT.

CAREFULLY TAKE OUT THE ARTWORK, UNROLL AND LAY FLAT ON A CLEAN SURFACE. COVER THE PAINTING OR PRINT WITH ACID FREE PAPER (SOME COME ROLLED IN THIS, OR KEEP IN THE PLASTIC SLEEVE FOR OTHERS) LAY A COUPLE OF FLAT HEAVY OBJECTS ON ALL FOUR CORNERS FOR A FEW DAYS. THE ART WILL BE NICE AND FLAT AND READY FOR FRAMING! IF YOU ARE TAKING THE ART TO A PROFESSIONAL FRAMER, KEEP THE WORK IN THE SHIPPING TUBE TO HANDOFF. YOUR FRAMER WILL KNOW WHAT TO DO.

IF YOU ARE IN THE PHILADELPHIA AREA, I CAN OFFER LOCAL PICKUP FOR ORIGINALS. PLEASE SEND ME AN EMAIL ☻

Please send an email with your order number found in your email confirmation, and a description of the issue to hello@emeline.studio and we will get back to you as soon as we can.